Privacy policy

Last updated: November 9, 2026

This policy explains what MillCuts collects when you visit millcuts.com, buy a pack, or sign up for our email, and what we do with it. MillCuts sells lumber packs for pickup at the mill in Philomath, Oregon. Our store runs on Shopify.

What we collect

When you order: your name, email, phone number, billing address, the pack(s) you bought, the pickup window you chose, and your order history with us. Payment is handled by Shopify's checkout. We never see or store your full card number.
When you sign up for the Friday drop email: your email address.
When you contact us: what you send, by email to orders@millcuts.com or through the contact form.
When you browse: basic device and usage information (browser, IP address, pages viewed, items added to cart), collected through Shopify's cookies so the cart, checkout, and store analytics work.

How we use it

To process your order, hold your pack, and stage it for your pickup window.
To contact you about your order or pickup by email or phone.
To send the Friday drop email, only if you signed up. Every email has an unsubscribe link. We don't send marketing by text message or mail.
To prevent fraud, keep the store secure, and keep the business and tax records the law requires.

Who we share it with

Shopify, which hosts the store, runs checkout and payments, and sends our emails. Shopify processes your information under its own privacy policy: https://www.shopify.com/legal/privacy. Shopify also offers its own privacy choices at https://privacy.shopify.com/en.
People who need it to run your order: the office staff who schedule pickups and the business's accounting.
When the law requires it, such as a valid legal request.

We don't sell your personal information. We don't use third-party advertising trackers or show you ads on other websites. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sharing for advertising.

How long we keep it

Order records are kept as long as accounting and tax rules require. Your email stays on the drop list until you unsubscribe. Contact messages are kept as long as we need them to answer you.

Your choices

You can ask us to show you, correct, or delete the personal information we hold about you by emailing orders@millcuts.com. We may need to confirm it's you, and we may keep records the law requires us to keep. We won't treat you differently for asking.

Children

MillCuts is not meant for children, and we don't knowingly collect information from anyone under 16.

Changes

If we change this policy, we'll post the new version here and update the date at the top.

Contact

MillCuts · Philomath, Oregon 97370 · orders@millcuts.com